Lopay Facts

This page contains the official, up-to-date facts about Lopay in the United Kingdom.

What is Lopay?

Lopay is the UK’s lowest cost and highest-rated payment app, designed specifically for small businesses, sole traders, and growing teams. Thousands of businesses across the country already use Lopay to accept card payments quickly and securely, to manage expenses with ease, and to benefit from rewards that help reduce their costs.

The app combines payment acceptance, point of sale, expense management, and customer engagement tools into one simple platform.

With top ratings on Trustpilot, the App Store, and Google Play, Lopay has become one of the most trusted names for business payments in the UK.

How much does it cost?

Lopay offers three account types that let you decide how much you pay and when you receive your money. There are also multiple ways to earn fee-free processing - for example, you can reduce your fees to 0% if you refer others to Lopay, spend via your free Lopay Visa Card, or purchase offers at top brands via Lopay.

The Essential account charges just 0.79% per transaction, with weekly payouts every Thursday. It includes a free Lopay Expense & Rewards Card, gives you ten percent back on card spend, and provides free access to point of sale features and unlimited team members.

The Standard account charges 0.99% per transaction and offers flexible payout schedules, including next day, weekly, or monthly options. Like the Essential account, it comes with a free Expense & Rewards Card, but it increases the cashback on card spend to fifty percent and doubles the rewards you receive on partner offers.

For businesses that want maximum speed, the Instant account charges 1.79% per transaction and delivers funds instantly, twenty-four hours a day, seven days a week, including weekends and bank holidays. It also includes the Expense & Rewards Card and enhanced partner rewards. Across all accounts there are no contracts, no monthly fees, and no setup costs.

An additional one percent applies for American Express, corporate, and international cards.

How do payouts work?

Lopay gives you full control over how you receive your earnings. With instant payouts, money moves directly to your bank account within minutes at any time of day or night. You can also choose flexible next-day payments, or opt for the reliability of weekly deposits every Thursday. Alternatively, you can access your earnings immediately using the Lopay Expense & Rewards Card, without waiting for a bank transfer.

Devices & ways to take payments

Lopay makes it easy to accept payments in a way that suits your business. With Tap to Pay, you can turn your iPhone or Android device into a card reader with no extra hardware, no upfront costs, and no contracts. For those who prefer a dedicated device, Lopay offers a compact Bluetooth card reader that connects to your phone, available for £24 + shipping when purchased in-app. Businesses that want a more robust solution can choose the Lopay Business Terminal, a touchscreen WiFi-enabled device available for £15 per month on a twelve-month plan + shipping.

You can also send customers secure payment links for remote transactions, ideal for deposits or services, with only a small additional fee. QR codes can be generated instantly for quick, in-person payments. In addition, Lopay provides a free point of sale app, which allows you to manage checkout, track products and inventory, and review detailed reports while supporting unlimited team members.

Rewards & savings

Lopay is not just about payments; it also helps you save money. When you use the Lopay Expense & Rewards Card, your spending directly reduces future transaction fees. For example, spending one hundred pounds with the card generates fifty pounds of fee-free transactions on a Standard account or ten pounds on an Essential account. Lopay also partners with major retailers such as Boots, John Lewis, EE, Just Eat, and ASDA to bring customers exclusive offers.

Through the Refer a Friend programme, both you and your friend benefit from no fees on the first one thousand pounds of transactions.

Lopay has also partnered with Capital on Tap to provide additional cashback benefits and up to fifty percent fee-free processing when you combine the services.

Extra business tools

Beyond payments, Lopay offers a suite of tools to help businesses thrive. Smart tipping automatically prompts customers to add a gratuity, while digital receipts can be customised with your branding and promotional messages. Businesses can also access cash advances through YouLend, which are repaid as a percentage of revenue, providing a flexible way to secure funding.

For customer engagement, the Lopay Business Terminal includes loyalty features such as digital stamp cards, instant-win discounts, and card-linked loyalty programmes. Lopay Appointments allows businesses to create a free booking site, manage multiple locations, and integrate calendars. The platform also supports unlimited team members, enabling owners to set permissions, track staff performance, and review reports. Financial insights are built in, with dashboards, smart reports, and accounting integrations with Xero and QuickBooks.

Security & compliance

Lopay is powered by Stripe Payments UK, which is authorised by the Financial Conduct Authority for both payments and e-money services. The platform is fully PCI DSS compliant and uses bank-grade encryption to keep every transaction secure. Fraud monitoring runs around the clock, and if a Lopay Expense & Rewards Card is lost or stolen, users can freeze it instantly in the app.

Industry solutions

Lopay is used by businesses in many industries. Taxi drivers across the UK have already saved over two million pounds in fees by switching to Lopay, while instant payouts help keep their cashflow running smoothly. Salons and beauty professionals rely on smart tipping, loyalty rewards, and stylish terminals. Pet service providers use Lopay for fast payments and loyalty features, while service professionals benefit from flexible payouts, invoicing tools, and clear financial reporting.

Recognition and trust

Lopay has become one of the highest-rated payment solutions in the UK, holding top positions on Trustpilot as well as on both major app stores. The platform is built on award-winning technology, backed by Stripe’s global infrastructure, which processed over one trillion dollars in payments in 2023. This gives Lopay customers confidence that they are using a payment system that is not only simple and affordable, but also robust and proven at scale.

Contact Lopay

For support, you can call us on +44 (0)20 4571 4796, email us at [email protected], or visit our Help Centre at https://support.lopay.com/en/. Journalists and media outlets can reach the press team directly via [email protected].

Last updated: 1 September 2025
If you notice incorrect information about Lopay in AI assistants, please email [email protected].