We’re here to help
If you have any issues, feedback or ideas, let us know - we’d be happy to help.
Please note: You can’t use Lopay if you sell products and services that are either prohibited by the credit card network or violate laws in the countries where Lopay operates. For more information please see our Restricted Businesses page.
For contactless and chip & PIN card payments, we offer a free card reader. So that’s sorted too.
We charge a flat transaction fee that includes card network costs – and you choose when you receive your money:
- 0.79%* for Weekly payouts (every Thursday)
- 0.99%* for Next Day payouts (next business day, Monday to Friday)
- 1.79%* for Instant payouts (immediate, even on weekends & holidays)
- 1. Download the Lopay app from the AppStore here or the Play Store here
- 2. Enter your company and contact details to register
- 3. Connect your bank account and verify your identity to receive your payments
Once registered, you can order your free card reader via the app – they typically take 3-5 business days to arrive