Explained: The Lopay card reader

Lopay card reader

You may have seen or even used a Lopay card reader, but you may also have questions about how it works, how much it costs and how to get set up.


So here are all* your questions answered about taking card reader payments with Lopay.

*If we’ve missed any just get in touch via the Lopay app or [email protected]!

What is the Lopay card reader?

The Lopay card reader is a card machine for small businesses, sole traders, or anyone taking in-person payments. 


Once you’re set up, you’ll be able to enter an amount on the Lopay app and send it to the card reader. Your customers can then make Chip and PIN or contactless payments with their debit or credit card, or using Google Pay or Apple Pay.

“Taking payments to fund my Costa”

How do I order one?

You can order your reader from the Lopay app, and you should receive it within 5 working days.


PS you can also order a snazzy purple case or handy stand for your reader here.

How much does it cost?

Your first card reader is free as long as you transact £2,500 in your first 6 months. (You’ll just have to pay £6.95 for postage and packaging.)


If you don’t hit £2,500 that’s fine – you can buy your reader for £59 or return it to us.

Once you’ve got your reader there are no monthly costs, just our transaction fees which you can find on our pricing page.

Our card reader ‘in the wild…’

How do I get set up?

Just follow the instructions in the Lopay app to get started. The first time you connect your reader you’ll need to wait a few minutes for it to update. 

Take a closer look here: 

Still need some help? You can get in touch at any time or take a look at our detailed support guides and troubleshooting here.

Not using Lopay yet? Tap the button below to try it out for yourself.

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